Hide UI worklog tab

[Erik Buchholz]

Hi,

we want to hide the work log tab from activity panel (with all, comments, work log, history and activity) in the issue view.

I tried to use scriptrunner hide UI fragment but I can't find the right element.

I found the elements to hide the actions to create a new work log item but not the tab with the history.

We have Jira 8.13.6 and scriptrunner 6.3.0-p5.

Is it possible to do this with scriptrunner or somehow else?

Regards
Erik

[Timothy · Accepted solution]

There is no migration needed as Service Desk is an add on for JIRA. You will need to however setup a couple of things for Service Desk including permissions, defining agents, queues, SLA and customer portals.

[Brian Batts]

Thanks Timothy. Once I installed the trial, it became clear and quite user friendly setup...you just add a service desk using an existing project, then update the permissions, etc.