Error message when trying to add a watcher to an issue

[Julien Duc]

Hi!

I'm trying to add a watcher to an issue, but every time I get this error message:

"We couldn't add that watcher
Check your connection, then give it another try."

I also tried using the old view, by adding ?oldIssueView=true at the end of the URL, but no luck...

When using the old view, I get another error message:

"There was an error adding watcher
The user X does not have permission to view this issue. This user will not be added to the watch list."

So, I guess I have the permission to "Manage Watchers" (otherwise I imagine I wouldn't see the option to add watchers), but it doesn't seem to work?

Has anyone faced this issue already?

Thanks in advance for your help!

[Harry Chan]

Hi, can you check if Active Scripting is enabled? More information can be found in https://confluence.atlassian.com/display/BONFIREKB/Bonfire+doesn't+work+in+IE+due+to+Security+Settings

[Anders Ingestedt]

The problem according to atlassian support is that the 64-but version of IE is not supported. The improvement you can vote on is here: https://jira.atlassian.com/browse/BON-85.