Does Big Picture resource management work with Tempo roles

[Deleted user]

Hi Forum,

I'm trying to manage resources for our portfolio with Big Picture.

Since we often do not know who specifically will be involved in a future project we would like to manage resources using Tempo roles only.

I have tested this by assigning tempo roles to epics but this does not seem to reduce bandwidth of this skill in the program resources module.

Does anyone have any ideas on this?

[Arthur Gonçalves · Accepted solution]

Hi Govert,

I believe that some system plugins on your instance are not being loaded due to a timeout on JIRA startup. Please take a look on this article from our Knowledge Base and try to apply the suggested resolutions. If you still facing problems, we encourage you to raise a ticket at Atlassian Support, so we can better analyse your problem.

-- Arthur Gonçalves

[sandeep billakanti]

I had upgraded JIRA to 7.4, I do got the same issue, I could not find any addons in the Addon management dashboard, I had increased the timeout but didnt solve. Any ideas how to fix it.

--

Sandeep

[Govert Versluis]

I'm sorry for my late response, this has indeed solved our issue.