I am trying to make decisions on class of service from the board or issue view before digging in to the control chart.
So far, I have added a custom 'Time in Status' field called 'StatusDuration' and administered it to display in 2 projects. I believe this is different than the '[CHART] Time in Status' that is referenced in time-in-status.
However, no StatusDuration is visible as part of the issues that I'm looking at. I have enabled the JIRA Charting Plugin mentioned in the thread above which shows "time in source status" as part of a new tab called transitions, but that only aggregates the history and doesn't show how long it's been in the current status.
Even if it's not available in JQL (which would be even better), I understood it to be available as it lets me associate it with screens:
StatusDuration.png
Delete the transitions that goes to "Resolved" state. And then delete the step as well. You can then create a scheme where bug has the default workflow and everything else has the new workflow.
perfect answer. succinct and all that i needed!
bonus points, how could i alter the bug workflow (currently using default jira workflow) to only allow the bug reporter to move to Closed state?
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You will have to copy it again, as you can't edit the default flow, and then add a workflow condition on the 'Close' transition that says only Assignee can do this transition. Simialr to the condition on "Start Progress" action.
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double kudos! you made my tomorrow morning! ;)
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Cheers to a better tomorrow ;)
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