I am trying to make decisions on class of service from the board or issue view before digging in to the control chart.
So far, I have added a custom 'Time in Status' field called 'StatusDuration' and administered it to display in 2 projects. I believe this is different than the '[CHART] Time in Status' that is referenced in time-in-status.
However, no StatusDuration is visible as part of the issues that I'm looking at. I have enabled the JIRA Charting Plugin mentioned in the thread above which shows "time in source status" as part of a new tab called transitions, but that only aggregates the history and doesn't show how long it's been in the current status.
Even if it's not available in JQL (which would be even better), I understood it to be available as it lets me associate it with screens:
StatusDuration.png
You can use JIRA Command Line Interface to script copying from one system to JIRA or if they are both JIRA, then CLI Plugin for JIRA can be used to create a post function on the create to copy portions to the other JIRA.
Hello,
You can use the remote APIs to create issues from your customer's ticket system to your JIRA instance. This page has all the methods that you can use on this matter.
Best regards,
Lucas Timm
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