I am trying to make decisions on class of service from the board or issue view before digging in to the control chart.
So far, I have added a custom 'Time in Status' field called 'StatusDuration' and administered it to display in 2 projects. I believe this is different than the '[CHART] Time in Status' that is referenced in time-in-status.
However, no StatusDuration is visible as part of the issues that I'm looking at. I have enabled the JIRA Charting Plugin mentioned in the thread above which shows "time in source status" as part of a new tab called transitions, but that only aggregates the history and doesn't show how long it's been in the current status.
Even if it's not available in JQL (which would be even better), I understood it to be available as it lets me associate it with screens:
StatusDuration.png
JIRA has lots of ways to do this.
If they only have Browse Permissions for instance, they can only View or browse the issues. So, if you only want them to see specific projects, you can use Roles and Permissions.
Now if you want them to only see a subset of issues within a single project, then you need to start using Issue Security. This lets you set levels on an issue, such as Private and Public, or Assignee and Assignee and Team.
There's a lot of ways to implement the systems, they are flexible.
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