Display 'Time in Status'

[Calvin Hoot]

I am trying to make decisions on class of service from the board or issue view before digging in to the control chart. 

So far, I have added a custom 'Time in Status' field called 'StatusDuration' and administered it to display in 2 projects. I believe this is different than the '[CHART] Time in Status' that is referenced in time-in-status.

However, no StatusDuration is visible as part of the issues that I'm looking at. I have enabled the JIRA Charting Plugin mentioned in the thread above which shows "time in source status"  as part of a new tab called transitions, but that only aggregates the history and doesn't show how long it's been in the current status. 

Even if it's not available in JQL (which would be even better), I understood it to be available as it lets me associate it with screens: 

StatusDuration.png

[Andris Bērziņš · Accepted solution]

Ok, I believe I have found the source of the problem. I have a custom group picker field that has permission to create issues. It was put there to give certain users permission to create subtasks for that particular issue (if it is filled out). I'm guessing it does not work that way. After a quick google, this confirmed it: https://jira.atlassian.com/browse/JRA-26659?page=com.atlassian.jira.plugin.system.issuetabpanels:comment-tabpanel

Apparently, null == access to everyone :)

[John Chin]

Hi Andris,

Please confirm the following information.

1. Did you configure any project permission scheme differently?
2. Ensure all the project permission scheme did not have the Create Issues permission associate with the user.

"As you can see, there is no project or issue tab. Dashboard also does not display "Filter Results" gadgets, even though 2 have been added by administrator. And there is no quick search bar either."

I assume your Global Permision is configure perfectly but is not relate to Create Issues permission which you need to double check on individual permission scheme.

Good luck.

Cheers,

John

[Andris Bērziņš]

That user has the following permissions:

1. Permission to be assigned to issues - default permission scheme (not really used in any of the projects)

2. Permission to browse projects and issues - default permission scheme

3. Permission to use JIRA - global

4. Permission to use user picker (?) - global (i got this from a query i made, to double check the database records - it selects data from table 'schemepermissions'. SCHEME was NULL, so it means global permission, PERMISSION was 27, which from the java file is 'public static final int USER_PICKER = 27;'

5. Permission to set issue security - default permission scheme.

Note that default permission scheme is not used for any projects. The user does not have Create Issues permissions in any of the schemes, used or not.