Date picker selector not popping up

[KyleJ]

Hi Everyone,

One of my users is attempting to create an epic anonymously. We have setup everything to allow for this and in the past she was able to create the epics just fine.

However now when she tries the date picket field is not working, when she clicks on the calendar icon it does not popup with a selector or any kind, it does nothing.

I have cleared her browser cache which is normally the problem but that didnt work either. I have also tried Google chrome, edge and internet explorer and all three browsers dont work.

What can i try to resolve this? When i attempt to do it, it works fine but its only this one user.

Regards,

Kyle

[Nic Brough -Adaptavist-]

Not on OnDemand

[Jobin Kuruvilla [Adaptavist]]

It is a restricted operation in JIRA OnDemand: https://confluence.atlassian.com/display/AOD/Restricted+Functions+in+Atlassian+OnDemand#RestrictedFunctionsinAtlassianOnDemand-JIRA