Hello there,
if you create a user in Jira Core, it updates the table app_user in the database (New Inserts: id, user_key and lower_user_name).
The problem is, that sometimes the user_key is "JiraUserX" (X for a number) and sometimes it's the same as the lower_user_name.
My question is why and how to change it.
best regards,
it-frastanz
Hey there, Steve.
Apart from the VertygoSLA (https://marketplace.atlassian.com/plugins/com.valiantys.jira.plugins.vertygo.jira-vertygosla-plugin), perhaps you can check on JIRA Suite Utilities (https://marketplace.atlassian.com/plugins/com.googlecode.jira-suite-utilities). I believe that it might be able to cater for your requirement.
There is a built-in Average Time in Status gadget but I don't think that it is enought to fit your needs. (https://ecosystem.atlassian.net/wiki/display/JCHART/JIRA+Charting+Plugin)
Hope this helps!
Warm regards,
Danial
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