Custom Fields Display or Export in Everit Timetracker Plugin

[jabybit]

This is a neat tool for tracking Worklog Time Entries. Our team needs to aggregate the time based on our Issue custom field (Customer). How can Timetracker display or export an Issue's custom fields?

I tried exporting "all" fields, but that still did not export the custom fields.

I couldn't find information on the Everit Documentation, Everit Blog, or here on answers.atlassian.com.

[Nic Brough -Adaptavist- · Accepted solution]

For counter type statistics, it's "select" things. Select/radio, multi-select/checkbox, components, and versions. Issue type and project also fall into that type.

It really depends on whether field says "I'm stattable" to Jira though - for other field types, you'll probably need to test it or look at the code!

[Deleted user]

The system field "LABELS" is appearing in the statistic type while its not any of the types mentioned by you above. I find inconsistencies in the statistics type with different gadgets like "Issue Statistics" , "Pie Chart" etc. Also it looks like a type "textfield" can never be used as a statistic type. What other gadget will you suggest that I can use to plot textfield1 vs textfield2

Thank you & Regards,

CAUK

[Nic Brough -Adaptavist-]

Labels are a "select" type thing

You will find differences because gadgets do different things and a field type may be appropriate to one gadget's work while useless in another.

You need to think through what a gadget is trying to tell you, and the nature of the information in a field.

There is nothing to plot text fields against one another because it is useless.  Because you can put anything you want in a text field, the data in one has a vast number of possible options, and hence cannot be assumed to be the same on any useful scale.  So when a gadget like the pie chart is looking at them, it would never display anything other than a single segment for each issue, even if the issues had identical values.

To plot field vs field, you need to be using fields where those plots actually can be done.  Analyse your text fields, work out how to convert their content to useful lists and then replace them with select list type fields.