Convert to issue not in New Jira issue view

[Deleted user]

Where can I find the "convert to issue" option in the new Jira issue view. Previously it was under the options button but I can't seem to find it anymore.

[Andy Brook]

Hello,

What you describe is a well known phenomena of sending very large emails (attachments) and IMAP.  If you perform tests with 500K, 1MB, 2MB, 4MB, 8MB you'll see what I mean.

> Please show me how to fix this issue

Don't use IMAP, use POP, which will download the entire email including large attachments in one hit, POP will outperform IMAP every time in this case (actually, in all cases).

[CST JIRA Confluence Admin]

Hi Andy Brook,

The size of the email is small and also it doesn't have the attachment to it. Currently, I've tried to use IMAP and IMAPS but still have the same issue. Let me try to work with POP/POPS.

[Andy Brook]

I see you've logged a support ticket @ https://thepluginpeople.atlassian.net/browse/JEMH-4808  I wont duplicate further here