Cannot create a backup from older version of JIRA.

[Pat B.]

We've been upgrading Jira from an older release to the actual 7.8.1, hosted on Windows Server 2008R2 on MSSQL.

After performing this, we're having some strange issues.

1. Cannot start a manual XML backup

   Fehler

   • Ausnahme bei Sicherung: java.lang.IllegalStateException: TABLE: AO_013613_EXPENSE: AMOUNT - CREATED - CREATED_BY - DATE - DESCRIPTION - EXPENSE_CATEGORY_ID - ID - SCOPE - SCOPE_TYPE - can't find type -151 (precision=23,scale=3) in field CREATED
2. Cannot create a Jira Help Desk project
   1. Hmm... we couldn't create your project due to an unknown error. Try refreshing the page to start again

How can we correct this? It's the first time we're having Issues with Jira - Please tell me how to troubleshoot this.

We will then move the Jira installation to a Ubuntu/Postgres based setup.

Kind regards

patrick

[Nic Brough -Adaptavist-]

Is your 5.2 licence valid?  If so, it will let you upgrade to the latest version.

If it has expired, then you'll only be able to upgrade to the last release made before the expiry date, but that might well be "high enough" to do the export.  If it's not, then it gets a bit more fiddly, but an evaluation licence should work.