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  • I am getting an error trying to rename a user using a Script Runner (Goovy Runner) built-in script

Can the order ranking of tickets in the Scrum and Kanban backlogs be synced?

jsiu
April 5, 2021

My team is switching to using Scrum from Kanban for a project. I noticed upon creating a Scrum board that the backlog is sorted entirely by ticket # / issue keys. The board filters are the same. I was wondering if there was a way to have these be aligned without having to re-sort these all in Scrum as there are a lot of tickets in our backlog. 

I was unable to find a current solution based on searching various posts and tried searching looking through the various board options settings. I understand that the Kanban and Scrum boards are meant to be distinct due to different work system conventions (sprints vs continuous flow) and that's likely why these aren't aligned to begin with. Appreciate your help. 

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JamieA
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September 5, 2013

It's not tested and unsupported when you have two user accounts with the same name in different directories. That's why you are getting the assertion failure.

You should upgrade to jira 6 and use the native rename user functionality.

Neil Silverman
September 5, 2013

Ah, I see. Thank you for the response. Sadly, for reasons too numerous to go into, I can't upgrade to jira 6 just now. Will I be able to use the merge function to merge a user into another user, in the same directory, if that directory is not local (it's a MS active direcotry)?

Neil Silverman
September 5, 2013

I went ahead and tried it, I tried to merge a user ('svellal') into a second user ('svellalTest2') and I got the same error, even though the two users are both in the same directory. That directory is a remote MS active directory which is read-only, is that the problem? And if so is the problem that it is read-only, or that it is a remote directory at all?

JamieA
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September 6, 2013

IIRC it will only work for members of the default directory. About 2 days after I wrote it the embedded-crowd stuff was released and I never really caught up.

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