Can I create a custom field like the Description field?

[Maggie Stearns]

Hi:

I'm looking for the ability to create a JIRA custom field that allows for markup like the Description field. Maybe an add-on?

[Nithin K]

Team,

Was looking at the steps for database migration from HSQL. However the steps states that attachments will be lost. Please let me know if there is any way we can migrate to different database by retaining the existing attachments.

1. Create an export of your data as an XML backup. See Backing Up Data for details.
   Please note that JIRA's XML backup utility does not back up attachments (if you have attachments enabled).

Thanks

[Radu Dumitriu]

Nic is right, but the second error is 'GC overhead limit exceeded', which really means the JVM is doing too much GC and little usable work - it has nothing to do with IE. I think you should revise the JVM params, too.

[Nic Brough -Adaptavist-]

So. Much. To. Fix. :-)

[Nic Brough -Adaptavist-]

I'm sorry, but this isn't going to get you very far. IE10 is not supported because Jira 4 is too old to be worth bodging IE10 specific workarounds in.

Your options are

• Use a proper browser
• Use an older version of IE
• Upgrade Jira

[Nithin K]

Team,

Thanks a lot. We are working on the options of upgrading JIRA.

Request you to please let us know if there is any support contact whom we can contact for suggestions.

In current version of JIRA, we are using HSQL as our database and our plan is to use SQL server with latest version of JIRA. Hence wanted to know how to migrate the tickets from older version to newer version.

Also please share any documents are availaible related to upgrading JIRA from older to newer version.

Thanks & Regards,

Nithin Kumar

[Nic Brough -Adaptavist-]

Well, you can try raising a support call, but the advice you get will be along the lines of:

1. Get off HSQL now. It is completely unsuitable for production systems and you should never have used it for production. Forget upgrading until you are on a supportable database server.

2. Upgrade (it's not a case of migrating - Jira can do most of the upgrading for you by simply taking your existing data and reprocessing it. So most upgrades are "copy database, point new Jira at old data". But you could lose it all if you try it with HSQL)

See https://confluence.atlassian.com/display/JIRA/Switching+Databasesfor your more urgent task, then move on to https://confluence.atlassian.com/display/JIRA/Upgrading+JIRA