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  • /secure/QuickCreateIssue.jspa [jira.event.issue.IssueEventListenerHandler] Exception thrown from listener [com.atlassian.jira.event.listeners.mail.MailListener] : null

Can I create a custom field like the Description field?

Maggie Stearns
Contributor
March 14, 2016

Hi:

 

I'm looking for the ability to create a JIRA custom field that allows for markup like the Description field. Maybe an add-on?

2 answers

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onkeldom
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December 19, 2012

I would guess it's because some of the fields which should be send are "null". Add a check to your email velocity templates and ignore the fields if they are "null".

JT
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December 19, 2012

Thanks for the tip Dominic.

It is dissapointing when things like this "pop-up" after an upgrade. No issue with this in v5.1.2.

shess
Contributor
November 14, 2014

You made my day Dominic. cheers Sven from //SM

0 votes
vhj5cob
April 5, 2018

I have the same scenario but not the null pointer exception below is my case

ERROR test 394x199x1 108rqv8 103.205.152.154,10.10.40.28 /secure/CreateIssueDetails.jspa [c.a.event.internal.AsynchronousAbleEventDispatcher] There was an exception thrown trying to dispatch event [com.atlassian.jira.event.issue.IssueEvent@6763360d[issue=AD-75,comment=<null>,worklog=<null>,changelog=<null>,eventTypeId=1,sendMail=true,params={eventsource=workflow, baseurl=https://jira.test-cloud.com},subtasksUpdated=false]] from the invoker [SingleParameterMethodListenerInvoker{method=public void com.adit.jira.sync.plugin.IssueCreatedResolvedListener.onIssueEvent(com.atlassian.jira.event.issue.IssueEvent) throws java.text.ParseException,com.test.jira.sync.plugin.exception.JiraSyncException,org.codehaus.jackson.JsonParseException,org.codehaus.jackson.map.JsonMappingException,java.io.IOException, listener=com.test.jira.sync.plugin.IssueCreatedResolvedListener@546d409c}]
java.lang.RuntimeException: Listener: com.test.jira.sync.plugin.IssueCreatedResolvedListener event: com.atlassian.jira.event.issue.IssueEvent

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