There are different types of Projects to create in JIRA. When I create a Business Project, I am able to select Summary - Activity - then select Statistics. Is there a way to have this same VIEW in a Software/SCRUM/Service Desk project view? I do not have the Summary view in any of these other project views.
Could you start by reading the log file for the application?
The upgrade should have done all the work for you, but "I upgraded" doesn't tell us enough about what you've actually done to run the upgrade.
Dear Nic,
Thanks for your response. I downloaded the JIRA version 6.3.12 32-bit since my existing version was 32-bit. I am unable to upload the log files since I couldn't find the attachment options here to attach the log files.
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I was not asking for the files, I was suggesting that you start by reading them yourself.
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I started upgrading after going through the following link:- https://confluence.atlassian.com/display/JIRA/Upgrading+JIRA+Using+a+Rapid+Upgrade+Method
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Right, and have you looked at the logs to see if there are any errors that might explain it?
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