Allow the transition of an issue through Jira Automation

[Dionei Piazza]

Hi Jira community!

Conditions under which an issue (story or task) can be transitioned to Delivered status:

1. The "Documentation" AND the "Fixed version" fields are filled.
2. The "Documentation" field is empty (here I do not need to validate the "Fix version" field).

I want to create an automation with these rules to allow (or not allow) the transition of an issue. How can I do this?

Note: Same workflow, so I cannot do this in the Jira's workflows conditions.

[Nic Brough -Adaptavist-]

... and what are you asking, expecting, and getting. I don't think the version of Jira is important until we know the details.

This question is a bit like saying "my car won't start when I turn the key". We have not been told what the make/model of car it is, what noise it makes, what the key looks like, whether there is petrol in the tank, if it's been run over by a horde of rampaging penguins...

[JamesR]

What version of JIRA?

[Zul NS [Atlassian]]

This is from support case where the JQL search returns different results with hypens and numbers. There is an improvement regarding this in https://jira.atlassian.com/browse/JRA-13441 As you might know, JIRA uses the StandardTokenizer in Lucene which splits hypens between words but not numbers.

[Nic Brough -Adaptavist-]

Mmm, but that doesn't really tell us what the problem that Robert is having. I'd guess it could be, but there's no way to know until he gives us more info.

[Nic Brough -Adaptavist-]

I think you need to tell us what you're typing in, what you're expecting it to return and what you actually get.