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If you are in the jira-system-administrator group do you also need to be added to the jira-administrator group to get all administrative tasks?

All Open Queues can't change status

So we can usually change the status of an issue in service desk all open queues. It has stopped working. I know I had this issue ones before and I can't remember what I did to fix it. Anyone else got an idea of what would calls this.

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No. Checkout https://confluence.atlassian.com/adminjiraserver071/managing-global-permissions-802592439.html#Managingglobalpermissions-sysadminAboutJIRASystemAdministratorsandJIRAAdministrators

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All Open Queues can't change status

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