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On a PUT request I recieve a customfield cannot be set error

David van Staden
February 11, 2021

I use Postman to test a PUT request in my JIRA sandbox. 

My JSON body:

{    "update": {"customfield_15315": [{"set":"11111011112"}]}}

 but keep on getting the following response:

{    "errorMessages": [],    "errors": {        "customfield_15315": "Field 'customfield_15315' cannot be set. It is not on the appropriate screen, or unknown."    }}

 

I essentially just want to edit one field on the issue. I get this error on all the field, custom and standard.

I have admin rights and the field is visible the create/view/edit screens of this project.

This is my path rest/api/2/issue/464382 with no parameters set

1 answer

0 votes
John Chin
Atlassian Team
Atlassian Team members are employees working across the company in a wide variety of roles.
November 13, 2012

Hi aarya,

1. By default, Project Users is associate with jira-users groups. You need to manages groups of users and re-associate with Project Roles in Administration > Users > Roles. For more information, please refer here.

2. After done configure step 1, dashboard problem will be sorted as well.

Hope it helps.

Cheers,

John

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