New issue view: Comment visibility

[Thomas Kramer]

Dear Community,

we started using the new issue view inside JIRA. 

When creating comments, we can define visibility to certain project roles.

This works perfectly so far.

Only in one scenario, we miss a feature:

In discussions with customers, we often share our screen and go through the comments. However by sharing our screen, the internal comments are also visible towards to the customer. In the old issue view, there was a feature to hide internal comments. Is there any chance for this feature also for the new issue view?

Thanks a lot

BR Thomas

[Peter Van de Voorde · Accepted solution]

Hi Leos,

The answer here might help you out: https://answers.atlassian.com/questions/144685/permanently-configure-jira-basic-search-to-always-present-the-resolution-criteria

Best regards,

Peter

[Leos Junek]

Hi Peter,

I have studied referenced answer and found described JIRA behavior is hard coded, with no possiblity of coonfiguration. Thouh not nice discovery, it's good to know that. Thanks for your post!

Regards

Leos