My tickets don't appear on my board after I moved them from a project to another one

[Assia Ben Brahim]

Hello everyone, 

I have an issue : I moved several tickets from a previous project to another one, but they don't appear on the board on the new project. 

I am quite new to Jira so I am probably doing something wrong. 

I have parameterized the columns of the board with the statuses I want them to display : is there something else to do ?

Thanks in advance for your answers.

best regards

[Nic Brough -Adaptavist-]

A lot of people would build asset registers and trackers in JIRA (with links to confluence for extra details).  This worked well in most cases.  Heck, I got to the point where we had a label printer hooked up to JIRA so that labels got printed for new assets as they were flagged as "delivered" in the workflow.  Atlassian did a presentation on it at Summit a couple of years ago - https://summit.atlassian.com/archives/2014/it-service-teams/jira-for-asset-management is worth a look as it covers a lot of the stuff I would have said (fortunately, I managed to avoid the camera that time  )

Then Riada arrived with the Insight add-on for JIRA, and that's a giant step up from hand-rolled stuff.  I'd strongly recommend a demo and sticking it in a test system for a look around.

[Steven F Behnke]

We just use a basic workflow and several fields to capture information about the device.

[Nick Shortal]

Hi Steven,

Is this then a manual data entry upon purchase and commissioning or is the entry populated from a imaging tool?