My server is not starting and throws an error when I run $JIRA-INSTALL/bin/check-java.sh

[admin admin]

I don't know where to point the /etc/environment JAVA_HOME variable when running the Jira installer.

I am using an automated installation, so knowing what to populate in the response.varfile will be useful if that will resolve this issue.

Looking for Java returns these directories ;

# find / -name java
/opt/atlassian/atlassian-jira-core-8.5.1/jre/bin/java
/etc/apparmor.d/abstractions/ubuntu-browsers.d/java
/usr/share/java
/usr/share/bash-completion/completions/java

the variable $JAVA_HOME returns nothing;
# echo $JAVA_HOME


There may be a field in the response.varfile that should be set to install Java via the installer?

[Midori · Accepted solution]

Yurii,

you haven't mentioned what plugin you use to export issues from JIRA to PDF, but I assume this is JIRA PDF View Plugin.

if so, then you need to configure a system font for the plugin that contains cyrillic characters.

follow the Configuring a Custom Character Set guide.

[Yurii Monakov]

Thank you Ferenc, I though that PDF export is not a plugin. Its documentation was helpful.

[Andrey Markelov]

Hi, you can use the full free add-on: https://marketplace.atlassian.com/plugins/andreymarkelov-atlas-plugins.templator

[Theinvisibleman]

Hi Yurii,

Could you check and ensure that your JIRA and database is using UTF-8? Also, which version of JIRA are you using?

[Yurii Monakov]

Hi Joe,

Our JIRA database is using UTF-8 (created with 'CREATE DATABASE jiradb CHARACTER SET utf8 COLLATE utf8_bin'). And JIRA (v. 6.0.5) itself supports Russian language through translation plugin.

PS. JIRA is running on CentOS 6.4 server