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Message format for assignee (Jira>Slack integration)

Daria Pavlova
May 5, 2023

Dear community!

Please help to figure out. I am trying to sent message from jira to my channel with overdue tickets and I'd like to reflect assignee name in it

I tried 

{{#lookupIssues}}
*<{{url}}|{{key}}|{{assignee}}>
{{/}}

but it sends assignee code instead of name

I also tried

{{assignee.displayName}}

but it brings the error

Any ways to reflect assignee name here?

Thanks in advance for your answers!

4 answers

1 accepted

0 votes
Answer accepted
Theinvisibleman
Atlassian Team
Atlassian Team members are employees working across the company in a wide variety of roles.
May 5, 2013

Hi Tarun,

I don't think that's possible currently. However, in light of this, I have created an improvement request so that you can select more than one project role at a time - JRA-32940

For now, I would recommend that you do the following on the feature request ticket :

* Vote, so that it will receive more attention

* Watch it, so that you will receive any and all updates

* Comment, and give your opinion on the matter

Please note that the implementation of new features and improvement requests falls under Atlassian's Implementation of New Features Policy.

0 votes
Ramiro P
Rising Star
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May 5, 2013

Hi Tarun, since could be a long wait until that request becomes a new feature I would recommend you to create groups of users and then configure the notifications for that group, could be another approach. It's a better solution if you have a bunch of projects with the same users.

0 votes
Abdoulaye Kindy Diallo
Rising Star
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May 5, 2013

Based on a quick search and previous questions like:

* Configure JIRA to send emails to all team members on every new issue and comment

* How to send notification email to the assignee's group?

I would second zezeto suggestion to create a new project role.

0 votes
Nadir MEZIANI
Rising Star
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May 5, 2013

Hi,

I think that the solution is to create new role project or group which contain all users to notify

Tarun Sapra
Community Champion
May 5, 2013

thats just so so hacky!

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