Jira core server won't start after upgrade

[Sokom]

Hello,

we have upgraded our jira core server instance from 8.2.x to 9.3.0 version. Upgrade procedure seems to have been carried out correctly, but we are no longer able to start the jira service correctly.

catalina.out log reports some strange error like:

2022-09-30 17:48:15,581+0200 ThreadPoolAsyncTaskExecutor::Thread 18 INFO anonymous [c.a.ratelimiting.internal.RateLimitingConfiguration] Rate Limited Request Handler ENABLED
Cannot run program "/bin/java": error=2, File or directory not found
Cannot run program "/opt/atlassian/jira/jre//jre/bin/java": error=2, File or directory not found

Furthermore, two plugin have problems to load:

'com.atlassian.jira.plugins.jira-bitbucket-connector-plugin' - 'Jira DVCS Connector Plugin'
'com.atlassian.jira.plugins.jira-development-integration-plugin'

We are using Debian 11 and PostgreSQL on our vm.

[Christine Meyer]

Hi, unfortunately neither the different browser nor the link work  (we get "this site cannot be reached" with the link) - any other idea how this will work for the user? Thanks for your help!

[Charlie Misonne]

Looks related to other questions:

• https://answers.atlassian.com/questions/39151409.
• Why can't I see releases in Project settings -> Versions after last Jira update?
• https://answers.atlassian.com/questions/38842732

And this bug report: https://jira.atlassian.com/browse/JRA-61511

Try another browser or a the link fromthe Bug Report if it's different: https://URL/plugins/servlet/project-config/PROJECTKEY/versions

[Christine Meyer]

on the project KANBAN board - second icon on the left (under "Kanban" icon) says "releases" - that's where it should appear 

[Charlie Misonne]

Where does that user want to see the released versions?

By searching for them? (JQL) Or on the Releases page in the project?