JIRA Startup Failed - Unable to either create or replace clustered job

[Lukasz Zalewski]

Hi,

I have run JIRA using docker image ahaasler/jira:7.3.5 together with PostgresDB.
After crash of one machnie I have problem with JIRA Startup.

on WebGUI i received

Error occurred while starting component 'com.atlassian.jira.web.action.issue.DefaultTemporaryWebAttachmentsMonitor'. caused by: com.atlassian.scheduler.SchedulerServiceException: Unable to either create or replace clustered job: ImmutableClusteredJob[jobId=com.atlassian.jira.web.action.issue.DefaultTemporaryWebAttachmentsMonitor,jobRunnerKey=com.atlassian.jira.web.action.issue.DefaultTemporaryWebAttachmentsMonitor,schedule=Schedule[type=INTERVAL,intervalScheduleInfo=IntervalScheduleInfo[firstRunTime=Fri Dec 08 22:49:34 GMT 2017,intervalInMillis=3600000]],nextRunTime=Fri Dec 08 22:49:34 GMT 2017,version=1,rawParameters=(null)] 

in atlassian-jira.log

    ___ FAILED PLUGIN REPORT _____________________

    1 plugin failed to load during JIRA startup.

        'com.atlassian.plugins.authentication.atlassian-authentication-plugin' - 'SAML for Atlassian Data Center'  failed to load.
                Error creating bean with name 'statisticsCollectionService': Invocation of init method failed; nested exception is com.atlassian.scheduler.SchedulerServiceException: Unable to either create or replace clustered job: ImmutableClusteredJob[jobId=analytics-collection,jobRunnerKey=com.atlassian.plugins.authentication.impl.analytics.StatisticsCollectionService,schedule=Schedule[type=CRON_EXPRESSION,cronScheduleInfo=CronScheduleInfo[cronExpression='0 0 23 * * ?',timeZone=null]],nextRunTime=Fri Dec 08 23:00:00 GMT 2017,version=1,rawParameters=(null)]
                        Unable to either create or replace clustered job: ImmutableClusteredJob[jobId=analytics-collection,jobRunnerKey=com.atlassian.plugins.authentication.impl.analytics.StatisticsCollectionService,schedule=Schedule[type=CRON_EXPRESSION,cronScheduleInfo=CronScheduleInfo[cronExpression='0 0 23 * * ?',timeZone=null]],nextRunTime=Fri Dec 08 23:00:00 GMT 2017,version=1,rawParameters=(null)]

                It was loaded from /opt/jira/atlassian-jira/WEB-INF/atlassian-bundled-plugins/atlassian-authentication-plugin-2.0.3.jar

    ********************************************************************************************************************************************************************************************************

 Even I disabled atlassian-authentication-plugin by sql on SB

INSERT into pluginstate (pluginkey, pluginenabled) VALUES ('com.atlassian.plugins.authentication.atlassian-authentication-plugin','false');

I got:

    ___ Plugin System Started _________________

2017-12-08 22:17:23,107 JIRA-Bootstrap ERROR      [c.a.jira.upgrade.UpgradeLauncher] Skipping, JIRA is locked.
2017-12-08 22:17:23,107 JIRA-Bootstrap INFO      [c.a.jira.scheduler.JiraSchedulerLauncher] JIRA Scheduler not started: JIRA startup checklist failed.
2017-12-08 22:17:23,188 JIRA-Bootstrap ERROR      [c.a.jira.startup.AnalyticsLauncher] Start analytics not scheduled
com.atlassian.scheduler.SchedulerServiceException: Unable to either create or replace clustered job: ImmutableClusteredJob[jobId=c3cb8b50-4fb3-4f7b-a2a1-9928cb5e9198,jobRunnerKey=com.atlassian.jira.startup.AnalyticsLauncher.Start,schedule=Schedule[type=INTERVAL,intervalScheduleInfo=IntervalScheduleInfo[firstRunTime=Fri Dec 08 22:20:23 GMT 2017,intervalInMillis=0]],nextRunTime=Fri Dec 08 22:20:23 GMT 2017,version=1,rawParameters=(null)]
        at com.atlassian.scheduler.caesium.impl.CaesiumSchedulerService.createOrReplaceWithRetry(CaesiumSchedulerService.java:202)
        at com.atlassian.scheduler.caesium.impl.CaesiumSchedulerService.scheduleClusteredJob(CaesiumSchedulerService.java:189)
        at com.atlassian.scheduler.caesium.impl.CaesiumSchedulerService.scheduleJob(CaesiumSchedulerService.java:137)
        at com.atlassian.scheduler.core.AbstractSchedulerService.scheduleJobWithGeneratedId(AbstractSchedulerService.java:114)
        at com.atlassian.scheduler.core.DelegatingSchedulerService.scheduleJobWithGeneratedId(DelegatingSchedulerService.java:77)
        at com.atlassian.jira.startup.AnalyticsLauncher.runStartAnalyticsJob(AnalyticsLauncher.java:72)
        at com.atlassian.jira.startup.AnalyticsLauncher.start(AnalyticsLauncher.java:40)
        at com.atlassian.jira.startup.ActiveServicesLauncher.start(ActiveServicesLauncher.java:56)
        at com.atlassian.jira.startup.DefaultJiraLauncher.lambda$postTenantArrived$4(DefaultJiraLauncher.java:184)
        at com.atlassian.jira.startup.DefaultInstantUpgradeManager$StartupTask.run(DefaultInstantUpgradeManager.java:139)
        at com.atlassian.jira.startup.DefaultInstantUpgradeManager.runTask(DefaultInstantUpgradeManager.java:55)
        at com.atlassian.jira.startup.DefaultInstantUpgradeManager.doNowOrWhenInstanceBecomesActive(DefaultInstantUpgradeManager.java:42)
        at com.atlassian.jira.startup.DefaultJiraLauncher.postTenantArrived(DefaultJiraLauncher.java:177)
        at com.atlassian.jira.startup.DefaultJiraLauncher.lambda$postDBActivated$3(DefaultJiraLauncher.java:165)
        at com.atlassian.jira.tenancy.DefaultTenantManager.doNowOrWhenTenantArrives(DefaultTenantManager.java:55)
        at com.atlassian.jira.startup.DefaultJiraLauncher.postDBActivated(DefaultJiraLauncher.java:162)
        at com.atlassian.jira.startup.DefaultJiraLauncher.lambda$postDbLaunch$2(DefaultJiraLauncher.java:151)
        at com.atlassian.jira.config.database.DatabaseConfigurationManagerImpl.doNowOrEnqueue(DatabaseConfigurationManagerImpl.java:298)
        at com.atlassian.jira.config.database.DatabaseConfigurationManagerImpl.doNowOrWhenDatabaseActivated(DatabaseConfigurationManagerImpl.java:194)
        at com.atlassian.jira.startup.DefaultJiraLauncher.postDbLaunch(DefaultJiraLauncher.java:141)
        at com.atlassian.jira.startup.DefaultJiraLauncher.lambda$start$0(DefaultJiraLauncher.java:103)
        at com.atlassian.jira.util.devspeed.JiraDevSpeedTimer.run(JiraDevSpeedTimer.java:31)
        at com.atlassian.jira.startup.DefaultJiraLauncher.start(DefaultJiraLauncher.java:101)
        at com.atlassian.jira.startup.LauncherContextListener.initSlowStuff(LauncherContextListener.java:149)
        at java.lang.Thread.run(Thread.java:745)
2017-12-08 22:17:23,256 JIRA-Bootstrap ERROR      [c.a.jira.startup.IndexRecoveryLauncher] Index recovery not scheduled
com.atlassian.scheduler.SchedulerServiceException: Unable to either create or replace clustered job: ImmutableClusteredJob[jobId=fe6042ca-eadc-4b92-804d-a945d3e45b4f,jobRunnerKey=com.atlassian.jira.DefaultJiraLauncher.IndexRecovery,schedule=Schedule[type=INTERVAL,intervalScheduleInfo=IntervalScheduleInfo[firstRunTime=Fri Dec 08 22:17:23 GMT 2017,intervalInMillis=0]],nextRunTime=Fri Dec 08 22:17:23 GMT 2017,version=1,rawParameters=(null)]
        at com.atlassian.scheduler.caesium.impl.CaesiumSchedulerService.createOrReplaceWithRetry(CaesiumSchedulerService.java:202)
        at com.atlassian.scheduler.caesium.impl.CaesiumSchedulerService.scheduleClusteredJob(CaesiumSchedulerService.java:189)
        at com.atlassian.scheduler.caesium.impl.CaesiumSchedulerService.scheduleJob(CaesiumSchedulerService.java:137)
        at com.atlassian.scheduler.core.AbstractSchedulerService.scheduleJobWithGeneratedId(AbstractSchedulerService.java:114)
        at com.atlassian.scheduler.core.DelegatingSchedulerService.scheduleJobWithGeneratedId(DelegatingSchedulerService.java:77)
        at com.atlassian.jira.startup.IndexRecoveryLauncher.runIndexRecoveryJob(IndexRecoveryLauncher.java:102)
        at com.atlassian.jira.startup.IndexRecoveryLauncher.start(IndexRecoveryLauncher.java:49)
        at com.atlassian.jira.startup.DefaultJiraLauncher.lambda$postTenantArrived$4(DefaultJiraLauncher.java:187)
        at com.atlassian.jira.startup.DefaultInstantUpgradeManager$StartupTask.run(DefaultInstantUpgradeManager.java:139)
        at com.atlassian.jira.startup.DefaultInstantUpgradeManager.runTask(DefaultInstantUpgradeManager.java:55)
        at com.atlassian.jira.startup.DefaultInstantUpgradeManager.doNowOrWhenInstanceBecomesActive(DefaultInstantUpgradeManager.java:42)
        at com.atlassian.jira.startup.DefaultJiraLauncher.postTenantArrived(DefaultJiraLauncher.java:177)
        at com.atlassian.jira.startup.DefaultJiraLauncher.lambda$postDBActivated$3(DefaultJiraLauncher.java:165)
        at com.atlassian.jira.tenancy.DefaultTenantManager.doNowOrWhenTenantArrives(DefaultTenantManager.java:55)
        at com.atlassian.jira.startup.DefaultJiraLauncher.postDBActivated(DefaultJiraLauncher.java:162)
        at com.atlassian.jira.startup.DefaultJiraLauncher.lambda$postDbLaunch$2(DefaultJiraLauncher.java:151)
        at com.atlassian.jira.config.database.DatabaseConfigurationManagerImpl.doNowOrEnqueue(DatabaseConfigurationManagerImpl.java:298)
        at com.atlassian.jira.config.database.DatabaseConfigurationManagerImpl.doNowOrWhenDatabaseActivated(DatabaseConfigurationManagerImpl.java:194)
        at com.atlassian.jira.startup.DefaultJiraLauncher.postDbLaunch(DefaultJiraLauncher.java:141)
        at com.atlassian.jira.startup.DefaultJiraLauncher.lambda$start$0(DefaultJiraLauncher.java:103)
        at com.atlassian.jira.util.devspeed.JiraDevSpeedTimer.run(JiraDevSpeedTimer.java:31)
        at com.atlassian.jira.startup.DefaultJiraLauncher.start(DefaultJiraLauncher.java:101)
        at com.atlassian.jira.startup.LauncherContextListener.initSlowStuff(LauncherContextListener.java:149)
        at java.lang.Thread.run(Thread.java:745)
2017-12-08 22:17:23,263 JIRA-Bootstrap INFO      [c.a.jira.startup.DefaultInstantUpgradeManager] Late startup launchers took 0s
2017-12-08 22:17:23,274 JIRA-Bootstrap ERROR      [c.a.jira.startup.LauncherContextListener] Unable to start JIRA.
java.lang.IllegalStateException: Abnormal system startup detected
        at com.atlassian.jira.startup.LauncherContextListener.initDone(LauncherContextListener.java:180)
        at com.atlassian.jira.startup.LauncherContextListener.initSlowStuff(LauncherContextListener.java:162)
        at java.lang.Thread.run(Thread.java:745)
2017-12-08 22:17:23,281 JIRA-Bootstrap INFO      [c.a.jira.startup.LauncherContextListener] Memory Usage:
    ---------------------------------------------------------------------------------
      Heap memory     :  Used:  328 MiB.  Committed:  638 MiB.  Max:  747 MiB
      Non-heap memory :  Used:  189 MiB.  Committed:  206 MiB.  Max: 1264 MiB
    ---------------------------------------------------------------------------------
      TOTAL           :  Used:  516 MiB.  Committed:  844 MiB.  Max: 2011 MiB
    ---------------------------------------------------------------------------------
2017-12-08 22:17:28,111 Modification Check:thread-1 INFO      [c.a.jira.startup.JiraStartupLogger]

    ___ Modifications ___________________________

         Modified Files                                : None
         Removed Files                                 : None

Eny sugestions?

[Luciano Fagundes]

Shiv

Are you using any kind of proxy? Have you tried to bypass the proxy by accessing JIRA using the server IP address + port number? Maybe you can also try to access JIRA using a different browser as well.