Hi, I have one user on our system that is unable to rank any issues in Greenhopper planning board. Others users with the same permissions in the project roles are able to rank issues, however when this user goes to rank the card will move but not persist. Does anyone have any pointers on where to look? It happens in FF, Chrome and IE. Thanks!

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One user unable to rank issues in Greenhopper Planning board

JIRA Cloud Slack bot is not sending notifications

Hello. I'm using JIRA Cloud application on Slack in order to receive notifications when tickets are created or updated. However, the app stopped working properly (in the middle of November). At the moment I'm able to receive notifications only when comments are edited or deleted. No notifications when status is changed or issue is created. Maybe someone can help me?

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Turns out that I was told incorrect information. Only system admins and project developers were able to rank issues.

This was because they were the only groups that were added to the schedule issues permission.

Schedule Issues

Ability to set or edit an issue's due date.

I am still a bit unclear on why Schedule issues would be the permissions to Rank an issue in greenhopper? Would be interested in hearing from Atlassian if this is expected? It doesn't seem that way according to documentation.

https://confluence.atlassian.com/display/AOD/Scheduling+an+Issue

https://confluence.atlassian.com/display/AOD/Managing+Project+Permissions