With my old JIRA Version there was an option to export an issue list to an excel file. I've updated to JIRA 7.2.x - the option is not available anymore (only export to Word is left). Unfortunately CSV is not an option, as Excel is unable to correctly import fields that contain the text-delimiter.
How to re-enable Excel export?
you have to do customization,
check this you may found what fiels you need to modify, which is realted to attachment field
Jira doesn't have any such functionality, you'll need to find or write a plugin to provide a replacement field.
For importing from CSV, see https://confluence.atlassian.com/display/JIRA/How+to+import+attachment+using+CSV
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