Is it possible to send an automated email from a JQL Filter

[Dan Allenby]

Hi,

I have to email customers on a weekly basis with a summary of their tickets, both open and resolved.  I have set up a few JQL filters to show me these results, but i cant figure out a way to use automation to send out an email, showing the filter results.

The results do go to people outside of our Jira system, so i am not able to use subscriptions to use this.

Does anyone have any examples of what the automation rule would look like?  

Thanks,

[Pedro Cora]

I believe that you will need to make some custom changes to be able to add just one of the fields.

-- Pedro