How to send or not send specific notifications to a group of people?

[Nikita Krivda]

Hello I want to send notifications on issue created, edited to some specific group of people a disable it for another within the project. How do I do it?

[Pedro Souza]

Hi,

Actually if you are talking about the SLA defined by JIRA Service Desk, it is defined by JQL in the SLA screen of Service Desk, so probably the JQL used in the target project may not be returning the moved issue, browse to Service Desk > SLA, and check the JQL.

Regarding the move issue screen, when moving an issue you will be prompted to define the status and fields that doesn't match. So if you want to add an additional field to this screen, you have to make the field required in the target project. This is actually a "wizard" not a standard JIRA screen that can be customised.

See Moving and Issue for more details on that.

Cheers.