How to I permanently revert to the old view in Jira?

[Chris Snider]

How can I permanently turn off the "new" view in Jira?  There is a link in the top right which says "See the old view" however it only works for the issue I'm working on.  The new view has nothing of value, there are way too many usability issues and it makes simple tasks more complicated.  Everyone I work with hates it so I'm hoping we're not the only ones and Atlasssian will listen to our feedback.  

[Nic Brough -Adaptavist-]

I'm not sure which plugin you are referring to, but...

• Go to Admin -> Manage addons
• Find the CRM plugin in the list
• Check that it is enabled
  • If it is, are there any disabled modules that look like they need to be enabled?
• Is it licenced correctly?
• Is it showing any errors, both on view, but also if you try to re-enable it if it were disabled?

[Julie Bastien]

This afternoon, I uninstall et reinstall.

Look at my manage addon...

image2014-11-16 20:30:40.png

[Nic Brough -Adaptavist-]

Ok so what does the documentation for the plugin say about how to get it set up to allow access? My guess here is that it has some form of access model (more complex than most plugins "let everyone use it" approach), and you have not set it up to allow users in yet.

[Julie Bastien]

Thanks. You were right. My sit up wasn't complet. THANKS. (Sorry for my English).