Okay guys, I know this sounds simple and straightforward but I've been looking for an answer for 2 weeks and am ready to give up on JIRA if I can't solve this. The simple question is:
How do I create a client user that will be allowed to view her project and even edit the backlog, etc without seeing any other projects?
Someone referred me to this documentation and I really tried diligently to follow the steps but I don't think I've gotten what I was after.
I went through the first pre steps but they seem vague. It says the article assumes that I:
- Created the users in JIRA.
- Populated these users into client-specific groups (i.e. all users from 'Company A' are grouped into the 'Client A' group)
- Granted these groups JIRA access by adding the groups to JIRA Users global permission
- Removed Internal Project access to client-specific users by removing them from the default JIRA Users global permission. (i.e. removing jira-users group)
So what if I didn't do steps 2-4? I've spent a half hour trying to figure out where in settings I do this but it just doesn't make sense to me just starting with Jira. I think I may have figured out 3 but this just seems all hairy for just trying to give a client access to one project. Any other articles you could recommend to help me through these basic steps? I've already searched in the documentation myself.
I even took a 2 hour lynda course (outdated and the interface wasn't the same) and couldn't solve this. Can someone please help me out with some simple steps? I barely installed JIRA cloud, I started a project, so my settings shouldn't be too much different from other how to's shown. Is there a reason this seems so difficult to me?
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