Forums

Articles
Create
cancel
Showing results for 
Search instead for 
Did you mean: 

Form is not showing on Create Issue modal

Shubham Gupta
I'm New Here
I'm New Here
Those new to the Atlassian Community have posted less than three times. Give them a warm welcome!
November 23, 2022

I have created multiple forms which are used when a new issue is created on a Service Board. 

The forms show up when the requestors file a ticket using the "Raise a request" but doesn't show up when I try to create an issue with the selected request type. See screenshots-

 

1. Using the "Raise a request" from side Navigation -> The related form shows upScreenshot 2022-11-23 at 1.32.38 PM.pngScreenshot 2022-11-23 at 1.33.59 PM.png

 

 

2. Using the "Create issue CTA" -> The attached form doesn't show.Screenshot 2022-11-23 at 1.35.08 PM.png

 

Thing to note here: I have enabled the form to be used in all three locationsScreenshot 2022-11-23 at 1.36.11 PM.png

 

 

Any help is appreciated. 

1 answer

0 votes
Boris Georgiev [Appfire]
Rising Star
Rising Star
Rising Stars are recognized for providing high-quality answers to other users. Rising Stars receive a certificate of achievement and are on the path to becoming Community Champions.
April 16, 2014

Remove the new lines and replace them with '\n' and it should work

http://stackoverflow.com/questions/2392766/multiline-strings-in-json

Suggest an answer

Log in or Sign up to answer
TAGS
AUG Leaders

Atlassian Community Events