Export data from Jira using APIs

[Nirvana Admin Team]

Hi,

We are looking to introduce agents model in our business who will be referring lot of customers to us. Unfortunately we can’t give Jira access to all agents as it will increase our costs (we are using Jira software at the moment). Also there is an issue with not being able to create our own reports. So to address these 2 issues, we hired a team of web developers who are going to create agents portal and also user dashboards. In agents portal we want to show the agents cases (agent email id in on if the fields is uniq agent id) that are referred by us and dashboards highlighting their performance and bonus. Can u please help us with pointing out which APIs our dev team should use to achieve the below,

1) Extract data from Jira (all issues and fields related to it) on regular basis using APIs

2) once full data is extracted, from the next extract, only extract info related to newly created issues and updates issues

3) Create a new issue every time an agent registers a lead on the website.

Thank you,

Vamshi.

[MJ]

There is no difference in the test version of our OnDemand products and the licensed versions. Please bare in mind though, there are some additions to JIRA which require a separate license, such as JIRA Agile and JIRA Service Desk. These products can provide additional functionality, in particular when creating projects. It is possible that the difference is caused by the fact that these 2 instances have different products added to it.

[Ray]

Ah, okay!
Alright, thank you ^^