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Email subject line reader

Paul Mosca
April 13, 2021

hi Jira community

Is there a way Jira can read the ticket number details from an email of a user not related to that ticket and automatically update the corresponding ticket?

thanks

Paul

3 answers

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rambabu patina
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November 5, 2013

Hi sattar,

AFAIK another service that clashed with the same path pattern /api in your plugin.
Make sure there is no other rest service with the same path mapping. If any same path name existed then change the path name here.

regards,

Patina

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Ed Sattar
November 5, 2013

i have already done this but by doing this my services don't run . I got 404 than

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rambabu patina
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November 5, 2013

Hi Sattar,

At path attribute give only "/api" then try it.

Feel free to mark as answer if it works.

Regards,

Patina

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