Description field lock for users

[Tudor Lala]

Hi, I am using Jira service desk and use some tickets in a specific group to store some of the users access, I created a issue type and each ticket under that group is individual to each user and in the description i keep a list of access to different systems for that user. The problem is that i run the risk of users editing the field, or deleting the information by mistake.  Is there a way to block this so only agents can edit ? 

Thank you. 

[PauloP]

Hi Royn

Knowing that BIGIP is based on Apache structure, I believe that you should review JIRA and Apache basic integration. After that, you my try to specify the SSL settings.

1. Integrating JIRA and Apache > http://confluence.atlassian.com/display/JIRA/Integrating+JIRA+with+Apache

2. Apache and JIRA integration with SSL connection > http://confluence.atlassian.com/display/JIRA/Integrating+JIRA+with+Apache+using+SSL

Pay attention to the tags proxyName and proxyPort in the server.xml file. I believe that your main configuration is there.

Cheers,

Paulo Renato