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Cannot create a backup from older version of JIRA.

Pat B.
March 26, 2018

We've been upgrading Jira from an older release to the actual 7.8.1, hosted on Windows Server 2008R2 on MSSQL.

After performing this, we're having some strange issues.

  1. Cannot start a manual XML backup

    Fehler

    • Ausnahme bei Sicherung: java.lang.IllegalStateException: TABLE: AO_013613_EXPENSE: AMOUNT - CREATED - CREATED_BY - DATE - DESCRIPTION - EXPENSE_CATEGORY_ID - ID - SCOPE - SCOPE_TYPE - can't find type -151 (precision=23,scale=3) in field CREATED
  2. Cannot create a Jira Help Desk project
    1. Hmm... we couldn't create your project due to an unknown error. Try refreshing the page to start again

How can we correct this? It's the first time we're having Issues with Jira - Please tell me how to troubleshoot this.

We will then move the Jira installation to a Ubuntu/Postgres based setup.

Kind regards

patrick

2 answers

0 votes
SMS
Atlassian Team
Atlassian Team members are employees working across the company in a wide variety of roles.
March 6, 2015

Hello Audrey,

For more information on Nic's answer, please see Language Support for Applications. You can either Set the Default Language, or users can Choose a Language in JIRA.

Regards,

Shannon

0 votes
Nic Brough -Adaptavist-
Rising Star
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Rising Stars are recognized for providing high-quality answers to other users. Rising Stars receive a certificate of achievement and are on the path to becoming Community Champions.
March 5, 2015

Yes, you can set JIRA to use French.  You can set the language for individuals in their profile, and set a global default if you are an admin.  

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