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Cannot copy and paste the screen shot in the JIRA ticket with edit mode

Deleted user
June 16, 2016

Hi

I used to attach my screen shot by copying and pasting the captured image in JIRA ticket directly (It even worked yesterday, U.S. EST 06/15/2016).This's really useful feature for developer if you fail a JIRA ticket. I won't be able to copy and paste any screen shot when I edit the description field or add a comment today (U.S. EST 06/16/2016). Is it BUG? Would it be possible to get addressed ASAP? Our QA/UAT/Client Service team use this feature frequently.

Note - I can copy & paste the screen shot in JIRA ticket while creating a new ticket.

Mac Laptop Pro - Version 14.0
Chrome - Version 51.0
Safari - Version 9.1.1
JIRA Cloud - v1000.73.0
Jing - Capture and share images and video

1 answer

0 votes
Peter Van de Voorde
Community Champion
September 18, 2014

Hi Miodrag,

First off: why on earth do you still work with JIRA 2.6.1?

Second: here you can find the requirements and supported platforms: http://downloads.atlassian.com/software/jira/docs/v2.6/requirements.html

I would recommend you to test any change in database on a Test environment first.

Best regards,

Peter

Peter Van de Voorde
Community Champion
September 18, 2014

Nobert, I do hope that's the case :) Miodrag, if that's the case you can take a look here for the supported databases and platforms: https://confluence.atlassian.com/display/JIRA062/Supported+Platforms JIRA 6.2.1 supports SQL Server 2005 and 2008 (R2) Best regards, Peter

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