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Automatically adding a specific user as a watcher on status change

Israel Solomon
August 1, 2019

Hi,

How can I automatically add a specific user as a watcher when case status changes in Jira Service Desk tickets?

 

Thanks,

 

I. Solomon

1 answer

0 votes
José Marañón [Awnaba Software S.L.]
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June 5, 2014

If you are going to export from the Jira 5.0 instance just once you could simply use an evaluation license (maybe I should not be saying this...). You could purchase a license for your production Jira 6.2.4 and that gives you the right to use the plugin also in associated development instances. So that could be a sensible long term arrangement.

Take into account that the plugin versions for Jira 5.0 and Jira 6.2.4 are different. For Jira 5.0 you have to use version 1.3.0-J50 and for Jira 6.2.4 version 1.3.0. You can find all of them in the "Version History" tab at the marketplace plugin page.

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