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Query for status changed doesn't work

Hi all :) ; 

I wrote a query for a next-gen project where I want to check which tickets were rejected in a specified time range. My query looks like this:

 

project = XYZ AND status changed FROM "Ready for QA" TO "In Progress" BEFORE "2019/08/01" 

 

My results are always empty but I know there are tickets with this status change. 

 

Where is my fault?

1 answer

1 vote

I would try using a different Date operator...like startOfMonth() and see if you get results. 

I tried to recreate your issue in my own instance and was able to execute without any issues though.

A random side note if you are using Custom statuses....I once ran into a scenario where a Status was failing to return any query results...after fighting it for a bit of time I came to realize that when i built the custom status I had included a space at the end of the Status and because i was not putting the space in the query it was failing to return the actual status i was expecting to see. ex: instead of "In Progress" it was "In Progress "

Thanks for your reply. I tried it out, but it didn't work. I tried the query für another project and it worked, but not for the other one. Maybe the reason could that it's a next-gen project?

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