I'm facing error while exporting project configuration via Project Configurator plugin,
An error occurred:
Found custom field with values for issues in exported project(s), with id: 10031. This field does not exist. Check if its type is defined in a plugin that has been disabled.
Log error says,
2016-05-31 09:15:30,299 http-bio-8040-exec-7 ERROR jira-admin 555x244x1 6i73tt 18.104.22.168 /secure/project-config-export!exportConfiguration.jspa [awnaba.projectconfigurator.projectconfigserialize.ProjectConfigSerializingContext] Found custom field with values for issues in exported project(s), with id: 10031. This field does not exist. Check if its type is defined in a plugin that has been disabled.
I couldn't find this custom field JIRA gui and database either. Could you please suggest on this?
Sanu P Soman
Please have a look at issue PCP-428, that explains the meaning of that message. It also has a comment about the most likely fix for that problem.
First of all, run the query described there:
select * from customfield where id=10031
and apply the advice in the issue to re-install or re-enable the plugin that defines the relevant custom field type. This is the best solution.
However, if that query does not return any row (as the question implies, when you say 'I couldn't find this custom field JIRA gui and database either') then you would have three options to fix the problem:
If you need further information, do not hesitate to get back in contact.
Awnaba Software S.L.
If you are still encountering an issue with Project Configurator, then can I please ask you to create a support ticket in the product support portal located here so that we can advise further on how to resolve the issue.
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