Showing results for 
Search instead for 
Did you mean: 
Sign up Log in

Earn badges and make progress

You're on your way to the next level! Join the Kudos program to earn points and save your progress.

Deleted user Avatar
Deleted user

Level 1: Seed

25 / 150 points

Next: Root


1 badge earned


Participate in fun challenges

Challenges come and go, but your rewards stay with you. Do more to earn more!


Gift kudos to your peers

What goes around comes around! Share the love by gifting kudos to your peers.


Rise up in the ranks

Keep earning points to reach the top of the leaderboard. It resets every quarter so you always have a chance!


Come for the products,
stay for the community

The Atlassian Community can help you and your team get more value out of Atlassian products and practices.

Atlassian Community about banner
Community Members
Community Events
Community Groups

Process for New product Key update

Hello all

I need help , I found the process for installing the renew keys on Jira Server 

My question is does it have to be run on production instance I dont see the options to run it on the Test version of Jira Server ?

Does it require any reboot or restarting of the instance ?

Any risk involved if it fails ?

Will the key propagate between instances , Pre -Prod, Test, and production

Will it interfere with Bamboo or other Atlassian products ?


seems simple but I want to find out the above before I break something critical 

copy >paste> apply ?

thanks in advance 

1 answer

1 accepted

3 votes
Answer accepted
Nic Brough -Adaptavist-
Community Leader
Community Leader
Community Leaders are connectors, ambassadors, and mentors. On the online community, they serve as thought leaders, product experts, and moderators.
Aug 28, 2022

No, it is that simple - renew licence, copy new key from licence page, paste copy into the key box in the licence page, apply.

No need to test or restart it.

Risks if it fails are that your server stops being active (it'll go read-only for most users, admins can continue to admin the system, including access to change licences).  Mitigate that by taking a copy of the current key before overwriting it.

The key does not travel, the key is for your one current Jira instance, it won't work on other services, and dev/test systems should be using the associated developer key, not the production one.

Thank you very much

I can't see any spot to change the Key in Test instance ? can you point me to the right spot for Dev licenses key update ?

No buttons are available to update it(Prod has them but not test )Yes I'm admin level access for all instances 

Suggest an answer

Log in or Sign up to answer
AUG Leaders

Atlassian Community Events