last weekend I renewed the licenses of Jira Software and Jira Core. In doing this I was successful. Unfortunately, Jira is currently not able to connect to the Attlassian Marketplace out of the system (I'm able to call the website directly in my Firefox-browser). I've seen some hints from the web according to setting proxy-variables, but to be honest, I'm not very familiar in such administration topics. In my last instance of Jira Software and Jira Core and Scriptrunner I had no such troubles...
What can I do to establish the connection to the marketplace?
Thanks in advance for your help!
Hello @Günter Halmans ,
Thanks for reaching out, and we have a Knowledge Base article geared for troubleshooting this issue with a really good break down on the items to check for possible failure points.
I recomend checking out the following KB as a first step and let me know if this does the trick for you:
not really. I have read the article before, but to be honest, I do not know, where I should start...
Maybe some context information could help:
operation system: Windows 10
security system: bitdefender
server: localhost 8080...
Could you give me a hint, where I should start my journey?
best regards, Günter
For JSM June Challenge #2, share how your non-technical teams like HR, legal, marketing, finance, and beyond started using Jira Service Management! Tell us: Did they ask to start using it or...
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