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Post function validator on field that is not in issue



I am having a problem because my post function validator is triggering when the issue does not have the field required or optional. Its not even listed in the issue and thus the user cannot even create an issue.


I would like to have that validator in place because if works perfectly for 90%+ of the issues but hoping to find a workaround without changing issue type + workflow.


Any ideas how to do that?

Thanks in advance





1 answer

0 votes
Nic Brough -Adaptavist-
Community Leader
Community Leader
Community Leaders are connectors, ambassadors, and mentors. On the online community, they serve as thought leaders, product experts, and moderators.
Jun 02, 2022

You'll need to change the workflow.  A validator is always run when you try to transition an issue, so you'd have to stop it with the workflow.  

Or, if it is a scripted validator, you could add code for "if field doesn't exist, don't check it"

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