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Possibility to add Approval Confirmation Pop-Up on Customer Portal?

Is it possible to have a pop-up on the customer portal side for confirming an approval?

I am able to do this on the agent side. 


Thanks! -AS

1 answer

0 votes

Hi @AS 

With our of the box functionalities, no. You could add a post function to your workflow to:

  • Either add a comment for your client to see
  • Send an email to your customer that the approval took place (for this you will need an app like JMWE to do the job)

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