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Possibility to add Approval Confirmation Pop-Up on Customer Portal?

Is it possible to have a pop-up on the customer portal side for confirming an approval?

I am able to do this on the agent side. 


Thanks! -AS

1 answer

0 votes
Alex Koxaras _Relational_
Community Leader
Community Leader
Community Leaders are connectors, ambassadors, and mentors. On the online community, they serve as thought leaders, product experts, and moderators.
Sep 09, 2021

Hi @AS 

With our of the box functionalities, no. You could add a post function to your workflow to:

  • Either add a comment for your client to see
  • Send an email to your customer that the approval took place (for this you will need an app like JMWE to do the job)

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