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I can install only Jira-Core or Jira-Core+Jira-Software or Jira-Core+ServiceDesk in one instance,but I can't install them together. When I installed Jira-Core+Jira-Software,I try to install the Jira-ServiceDesk by Jira-Software application manager(settings>application>version and license) page.At right of this page have a button named try free to install the Jira-ServiceDesk.But whenever I click it ,the page always appear a tips window to tell me :"An unexpected error occurred. Refer to the logs for more information.".Then I find the error in logs,the error is follow:
2017-10-17 15:32:19,181 UpmAsynchronousTaskManager:thread-3 ERROR admin 932x75x3 1b3k4i7 10.60.2.117 /rest/plugins/1.0/ [c.a.u.c.r.resources.install.InstallFromUriTask] Error downloading plugin from https://marketplace.atlassian.com/download/plugins/com.atlassian.support.stp/version/3010042 2017-10-17 15:32:19,201 UpmAsynchronousTaskManager:thread-4 ERROR admin 932x79x2 1b3k4i7 10.60.2.117 /rest/plugins/1.0/ [c.a.u.c.r.resources.install.InstallFromUriTask] Error downloading plugin from https://marketplace.atlassian.com/download/plugins/com.atlassian.support.stp/version/3010042
javax.net.ssl.SSLHandshakeException: Received fatal alert: handshake_failure
First the time is too different from now.It makes me wonder.But I do still find resolvent in community.I've only found one solution follow:
-Djsse.enableSNIExtension=false and TLS protocol parameters lower than v1.2 via JIRA startup options, and restart the application.
But I'm not find
-Djsse.enableSNIExtension=false in my setenv.sh
My environment is:
What should I do now? Who can help me?
Thanks a lot!