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Our was paused and we need to re-activate!!!

Multiple emails have been sent to reactive our account, but no one has gotten back to us. Any Advise?

Here is what pops up when I try go to our company's portal:


Page unavailable

Your Atlassian Cloud site is currently unavailable.

Please check Atlassian Status for known problems.
If there are no known problems and your page hasn't appeared again in 5-10 minutes then please contact our support team.


Atlassian Status   Contact Support

1 answer

1 accepted

1 vote
Answer accepted
Pramodh M Community Leader Jan 06, 2022

Hi @Amy G Allee 

Welcome to the community!!

Raise a support ticket, Atlassian support team will help in activating the site again.



Yeah, you can contact support here:

What is the message when you click on 'Atlassian Status'? Any extra details?

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