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On a PUT request I recieve a customfield cannot be set error

I use Postman to test a PUT request in my JIRA sandbox. 

My JSON body:

{    "update": {"customfield_15315": [{"set":"11111011112"}]}}

 but keep on getting the following response:

{    "errorMessages": [],    "errors": {        "customfield_15315": "Field 'customfield_15315' cannot be set. It is not on the appropriate screen, or unknown."    }}


I essentially just want to edit one field on the issue. I get this error on all the field, custom and standard.

I have admin rights and the field is visible the create/view/edit screens of this project.

This is my path rest/api/2/issue/464382 with no parameters set

1 answer

0 votes

@David van Staden

That syntax is correct. When you say it's visible, can you please confirm that if you try to create/edit an issue through the UI, you can actually see the field you want to populate?



Hi Kian,

Thanks for the reply.


I can see the field on my create & view screen.

What bothers me is if I run the following GET request

I only get this response: {    "fields": {}}

I was under the impression that the response should list all fields available.

When I run this GET request

I get a response with all fields on that issue, even the fields that are not visible on the screen.

@Kian Stack Mumo Systems 

Any other ideas in regards to what I can look out for?

@David van Staden

That is odd, as that URL works for me if I want to look at the edit meta in my instance. Are you having problems with other API's, or just these ones?



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