Come for the products,
stay for the community

The Atlassian Community can help you and your team get more value out of Atlassian products and practices.

Get started Tell me more

Atlassian Community about banner

4,551,671

Community Members

Community Events

184

Community Groups

Community
Products
Jira
Jira Core Server
Questions
On Team managed project, the tasks get disappeared with status closed. Can we get the task back.

On Team managed project, the tasks get disappeared with status closed. Can we get the task back.

On Team managed project, the tasks get disappeared with status closed. Can we get the task back.

If not, is it archived. How do we get the backup

2 answers

0 votes

Hi Sowmya,

Team-managed projects are not available for Jira Core Server, which is the platform marked for this question. Are you really in Cloud?

Check for any filter on the board that might be hiding Done tickets.

You must be a registered user to add a comment. If you've already registered, sign in. Otherwise, register and sign in.

Comment

I did checked on all the options on the board, i wasnt able to find and filters related to "Hiding and exclusion Rules".

You must be a registered user to add a comment. If you've already registered, sign in. Otherwise, register and sign in.

Comment

Like

After issues are moved to a Done status category, like Closed, they will disappear from Team-managed boards after 2 weeks.

You must be a registered user to add a comment. If you've already registered, sign in. Otherwise, register and sign in.

Comment

Like

Reply

0 votes

Where did it vanish from? A board? The issue view? The issue navigator?

You must be a registered user to add a comment. If you've already registered, sign in. Otherwise, register and sign in.

Comment

From the Jira Board

You must be a registered user to add a comment. If you've already registered, sign in. Otherwise, register and sign in.

Comment

Like

Reply

Suggest an answer

Log in or Sign up to answer

Was this helpful?

Thanks!

Jira Core Server

TAGS