Showing results for 
Search instead for 
Did you mean: 
Sign up Log in

Earn badges and make progress

You're on your way to the next level! Join the Kudos program to earn points and save your progress.

Deleted user Avatar
Deleted user

Level 1: Seed

25 / 150 points

Next: Root


1 badge earned


Participate in fun challenges

Challenges come and go, but your rewards stay with you. Do more to earn more!


Gift kudos to your peers

What goes around comes around! Share the love by gifting kudos to your peers.


Rise up in the ranks

Keep earning points to reach the top of the leaderboard. It resets every quarter so you always have a chance!


When setting up Jira to use OAuth2.0 I keep getting an error "Unable to connect to the server at due to the following connect timed out". This happens when I test the connection (step 7). Below are the steps that I am running through.


Configure your Jira incoming mail server to use OAuth 2.0

1) Go to Jira configuration > System > Incoming mail.

2) Click Edit next to the mail server.

3) If you use a Microsoft server, select Custom in the Service provider dropdown.

4) Select the OAuth 2.0 integration you’ve configured as your authentication method.

5) Click Authorize to give Jira access to mail.

6) Log in to your mail account. This should display the service provider’s popup asking you to allow Jira to access the account. Click Allow.

7) To verify that everything works, click Test connectionIf the connection doesn't work, you will not be able to save your settings.

8) Click Save to complete the process.

1 answer

0 votes
Artur Moura
Atlassian Team
Atlassian Team members are employees working across the company in a wide variety of roles.
Mar 14, 2022

Hi @Marqwee Sawyer 

Thanks for your question.

Based on the “.us” I’ll assume you are using a GCC account.

We have this Closed feature request, where on Jira 4.22 you will have an option to have this configured. 

If this is not the case, I recommend you refer to this

community post, which has some detailed steps about how to setup OAuth2.0 in Jira + O365.


Please let us know your thoughts.

Suggest an answer

Log in or Sign up to answer
AUG Leaders

Atlassian Community Events