Hi team!
We're using integration with Tempo Timesheets.
I would like to create a rule to notify assignee that the tempo account is closed so he should replace the closed account with a new one.
Actually I do not know how to make it in moment when the Account is closed but the way I see is to create JQL filter to show all tickets with closed accounts and than aply the rule.
The rule I need is to notify the assignee in the moment when the issue is caught by the filter (notify in ticket ot by email). How can I do it?
If you can offer any other ways to solve my case I would be very thankful!
Not sure if you have solved this yet?
If not...
1. I would include the JQL in the Scheduled part like this:
2. Remove the Assignee=.......
3. Create an Account for testing
4. Assign yourself to an issue and give it the test Account
5. Then close the Account...
...and see if you get an email
I created a scheduled rule and I try to send emails to assignees
But I get the error
This issue is assigned to me, the email is mentioned. What can be the problem?
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